Legal Document

9ku Terms and
Conditions

Please read these terms and conditions carefully before using the 9ku platform. By using the site, you are considered to have agreed to all of these terms.

Last Updated: January 2026. Registered users will be notified by email of any changes.
Effective Date: 1 January 2026

1. Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the 9ku platform and all related services, websites, and applications. By accessing 9ku.cam, creating an account, or using any service, you are considered to have read these Terms carefully and given your full agreement.

9ku reserves the right to amend or update these Terms at any time. Continuing to use the site after updated Terms are published means you have agreed to those changes. You are therefore encouraged to visit this page regularly.

Important: 9ku is for persons aged 21 or above only. Use of this platform by minors is strictly prohibited.

2. Account Registration and Eligibility

2.1 Registration Requirements

To create an account on 9ku, you must meet the following eligibility criteria:

  • You must be at least 21 years of age.
  • You must not be a resident of any country or region where online gaming is completely prohibited.
  • All information provided at the time of registration must be truthful, accurate, and complete.
  • You may only hold one account. Opening multiple accounts is prohibited.
  • You may not create an account in another person's name or using another person's information.

2.2 Account Verification

9ku may at any time request identity documents, proof of address, or other documentation from a user for identity verification purposes. Certain services may be limited until the verification process is complete.

2.3 Account Security

You are solely responsible for keeping your account login details completely confidential. You are personally responsible for all activity conducted through your account. If you believe your account security has been compromised, please notify our support team immediately.

3. Deposits, Withdrawals and Payments

3.1 Deposits

The terms for depositing funds into 9ku are as follows:

  • Minimum deposit amount: ৳200 (per method).
  • Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
  • Deposits must be made only from a payment account registered in your own name.
  • Depositing funds through a third party or using another person's payment account is strictly prohibited.
  • Once payment is successfully verified, funds will be credited to your account immediately.

3.2 Withdrawals

Terms for withdrawing funds from your account:

  • Minimum withdrawal amount: ৳800.
  • Withdrawal processing time: generally completed within 30 minutes to 3 hours.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawal requests may be delayed until account verification is complete.
  • Withdrawals may be restricted until the wagering requirements of any active bonus have been met.

3.3 Anti-Money Laundering Policy

9ku is firmly committed to preventing money laundering and illegal financial activity. If a suspicious transaction is identified, 9ku reserves the right to cancel that transaction, suspend the account, or notify the relevant authorities as required by law.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New players are eligible to receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10x (ten times).

4.2 General Bonus Terms

  • Wagering requirements must be met within the specific time frame stated in the bonus offer announcement.
  • Gameplay using bonus funds may be counted at different contribution rates depending on the game.
  • It may not be possible to claim another bonus while one is already active.
  • If bonus abuse or fraud is suspected, 9ku reserves the right to cancel the bonus and forfeit any associated winnings.
  • Each bonus offer applies once per user.

4.3 VIP Program

9ku's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Players advance to higher tiers through regular gaming activity and receive various benefits including weekly cashback. 9ku reserves the right to change VIP benefits at any time.

Wagering requirements must be fully met before bonus funds and any winnings earned from bonuses can be withdrawn.

5. Gaming Rules and Fair Play

5.1 Gaming Policy

All games on the 9ku platform are conducted in a fully fair and transparent manner. Game outcomes are determined by a Random Number Generator (RNG), which is regularly audited by a third party.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure if violated:

  • Using software, bots, or any automated method to operate games.
  • Exploiting vulnerabilities or bugs in the game system.
  • Colluding with other players to gain an unfair advantage.
  • Using fraudulent payment information.
  • Opening multiple accounts to claim bonuses more than once.
  • Attempting unauthorized access to the platform's technical systems.

5.3 Technical Issues

If the outcome of a game is uncertain due to a technical error or network disruption, 9ku reserves the right to declare that round void and the wagered amount will be refunded.

6. Responsible Gaming

9ku believes that gaming should be conducted purely for entertainment purposes. If any player feels their gaming habits are getting out of control, please contact our support team.

  • Players may at any time set deposit limits, betting limits, or session time limits on their own account.
  • Accounts can be disabled for a set period through the self-exclusion feature.
  • Only play with money that you can afford to lose without it affecting your daily life.

For more details, please visit our Responsible Gaming page.

7. Privacy and Data Protection

9ku gives the highest priority to protecting your personal information. We keep your data secure using SSL encryption and modern security technology.

  • Your information will never be sold to third parties.
  • Only the minimum information necessary for account verification and transaction processing is collected.
  • Where required by legal obligation, necessary information may be shared with the relevant authorities.

For more details, please visit our Privacy Policy page.

8. Account Closure and Suspension

8.1 Closure by 9ku

9ku may suspend or permanently close an account without notice for any of the following reasons:

  • Breach of any clause of these Terms.
  • Suspected fraudulent activity or money laundering.
  • Operating multiple accounts.
  • Being a minor or providing a false identity.
  • Extended inactivity (12 months or more since the last login).

8.2 Closure by the User

You may request to close your account at any time. All valid balances must be withdrawn before the account is closed. Bonus funds or winnings linked to unfulfilled wagering requirements will not be returned.

9. Limitation of Liability

The 9ku platform provides services on an "as is" basis. 9ku accepts no liability for the following:

  • Any loss arising from internet disconnection, power outages, or failure of third-party services.
  • Temporary service unavailability due to technical issues.
  • Loss caused by a user's own negligence or provision of incorrect information.
  • Any financial loss arising from gaming — gaming is conducted entirely voluntarily and at the individual's own responsibility.

10. Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. Our support team provides assistance in Bengali 24 hours a day, 7 days a week.

  • After a complaint is received, we will endeavour to take effective action.
  • Contact us via live chat or email: [email protected]
  • During dispute resolution, the decision of 9ku will be considered final.

For more general questions, please visit our FAQ page.

11. Intellectual Property

All intellectual property rights in the 9ku website, logo, content, graphics, software, and other materials are reserved by 9ku. Copying, distributing, or republishing any content from this platform without prior written permission from 9ku is strictly prohibited.

12. Applicable Law and Jurisdiction

These Terms shall be interpreted and applied in accordance with applicable law. In the event of any legal dispute, both parties will first attempt an amicable settlement. If a settlement is not possible, the matter will be resolved in the court of the relevant jurisdiction.

If any clause of these Terms is found to be unlawful or unenforceable, that clause will be severed and the remaining Terms will remain fully in effect.

13. Contact and Support

If you have any questions or comments about these terms and conditions, please contact us:

Our support team is available in Bengali 7 days a week, 24 hours a day.